The last few years have been exceptionally great for mobile devices (Applications, networks) and related (Data) services. This period has seen tremendous growth in terms of penetration, innovation and acceptance. But by and large, the end-user has been unaffected by all these as consumer has not adapted to these innovations and new technology as readily as would have been wished.
As mobile devices, applications and mobile data services become more and more advanced, the user sees them as getting more and more complex. Between these two divergent views are the challenges faced by the mobile operators, manufacturers, mobile application provider and Vas Vendors to transfer the knowledge that is a prerequisite to deliver a fuller, richer mobile experience.
While everybody has identified these problems and spends precious time and money in addressing it, there is still some ground left to be covered. Besides, to do all this at the cost of core businesses is also not in the best interest of the industry. So the trick might lie in leaving the task to companies who have made this their area of expertise.
| |
We at Gizmosupport offer our services to mobile users, Telco's, VAS vendors and
Mobile Application providers and help our customers manage Mobile User Experience
by simplifying Technology for the end users.
Since past 5 years, We at Gizmosupport, have been dealing with Customers of mobile
data services and our deep understanding of customer issues have helped us drive
solutions which have made us one of the leaders in mobile data services industry. |
 |
|
At Gizmosupport, we have been doing this for the past 5 years. In this period, we have handled over 18 million calls, has helped our partners reduce Cost-per-Subscriber by approximately 60%, have amassed a huge knowledge base and Simulated several thousand handsets across various brands and have partnered India's leading GSM operator on the country's first-ever mobile commerce application.
Our association in this emerging market has prepared us for similar situations, an area very different from mature markets.
Understanding that technology is only the driver and main thing being the end-benefit for the end-user, our thrust is on enriching user experience by understanding their usage-blocks and overcoming them.
Years of understanding customer- frustration has helped us devise solutions that fit each step of customer life cycle. This helps them use technology to its maximum, and evolve as it does. Paving the way for a richer, fuller Mobile User Experience and helping you maximize ARPU by engaging them in technology-driven benefits.
|