We follow a proactive customer centric Support at Gizmo support. We offer 24*7 technical
support operations dedicatedly for Wireless Data services. The state-of-the-art
technologies and systems incorporate the latest CRM technologies and processes to
present industry leading technological backing expertise to the customers. We offer
solution that integrate 24x7, personalized technical support services with advanced
technologies for knowledge management and automated support. We are aimed at reducing
costs and increasing organizational profits. With the pertinent expertise of the
qualified professionals. Making consumption of the latest technology and the state-of-the-art
processes, the professionals guarantee that the customers are exhaustively satisfied.
Also when we speak about Technical support, it requires a professional squad to
make rounded the clock in delivering high value to customers.
Also, Tech Support at Gizmo support has strategic value in
- Increasing client gratification and retention.
- Increasing revenues through cross-sell & up-sell of services.
- Increasing employee gratification through the domestic help desk role.
- Reducing costs.
Tech Support History
- We started with 2 seats and now grown to a 1000 people company.
- Grown from a single Partner to multiple Partners Globally
- 800 sq ft area to 45000 sq ft area dedicatedly for Data Services Support
- Huge Investments on technology
- Experience of Handling and resolving 30 million data support queries
Why is It required?
- GPRS user is a High Profile, High ARPU user with better Technology Awareness than
a normal CSE
- Mobile Gadgets are getting complex every day
- Mobile OS are increasing in the emerging market
Why Us?
- Hi Tech CRM technology with integrated tools are used to support subscribers
- Own Handset testing centre with a Lab of all Latest handsets
- Innovative Blocks with in the organization
- Focus on day to day issues and Happening in Mobile World
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