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Mobile Application Provider
Accessibility and functionality are the two critical factors that determine the usage and popularity of any application among the consumers. Provisioning and qualifying applications has always been one of the major barriers to consumer adoption. 
Difficulties faced by the consumers in discovering, downloading, installing and configuring mobile applications, often discourage them from even completing the process successfully. 

Mobile Application Providers have to deal with no. of challenges:
  • Increasing no. of mobile devices with different capabilities, features and restrictions.
  • Off-deck distribution challenges.
  • Which devices should be supported?
  • What development strategy is the best?
  • Promoting applications that are easy to use and consume less power.
  • Providing applications on multiple devices and different carriers.
  • Delivery of application for the variety of different handsets available.

We at Gizmosupport bring the consumer closer to their device and enable them to enjoy its features and services to the maximum.

Gizmosupport helps the Mobile Application Provider in certain ways:

  • Monitor the application, service and content performance on different devices and carriers spread across all locations.
  • In-depth knowledge about the product offered, with the help of vast knowledge base available for almost all the mobile models.
  • Give better customer experience.
  • Help in checking the accessibility and functionality of an application, before delivering it to the end consumer.
  • The user interface of every handset differs; we test applications for compatibility before launching them.

Our proactive approach and exhaustive repository of all leading devices and services allow you to meet your launch schedules with surety of introducing the right thing, first time and delivering great customer experience.

Telco
Telco
A range of Tools and Services that help Telco’s accelerate the unlocking of revenue from Wireless Data Services. more »
VAS Vendor
VAS Vendor
Products and Services focused on solving and reducing the challenges of mobile VAS industry and enhancing the customer experience more »
Application Provider
Application Provider
Services to ensure your products work right the first time and every time delivering value and delight to your customers   more »
Handset Manufacturer
Handset Manufacturer
Helping customers do more with devices by delivering support that delights more »
 
Know Max
  • Reduce training time and training cost
  • Expanding the scope of accessibility for the customer
  • Increase ARPU by aiding the know-how processes, settings and usage for effective delivery of services and content.
Test Max
  • Easy accessibility generates wider usage and hence greater revenue
  • Faster turnaround means quicker launch, hence early margin
  • Predict the acceptability rate and prospective users
  • The user interface of every handset differs. Any application before being launched needs to go through the compatibility test.
Support Max
  • Outsourcing services to a specialized tech support team reduces operating and investment cost
  • Deploy dedicated resources to provide several levels of support with multi level escalation support process.
  • A specialized tech support team to deliver greater customer experience.
Reach Max
  • A complete service support and an ever ready troubleshooting team to prevent customer churn
  • We can help in more penetration and saving market equity.
 
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