India's Largest Wireless Data Services Support Organization
PAN India Presence with Centers at Amritsar, Bangalore, Chennai, Kolkata, Ludhiana and Vadodara
Multilingual support - with regional language support capabilities
Delighting over 150,000 Customers with solutions Everyday

KPO Services

In the current globalized environment, one of the most important aspect of any corporate house is to outsource its business activities. KPO processes are mainly domain specific and are based on advanced analytical skills and business expertise, rather than just process expertise. In fact it is the maturity of BPO sector that has given rise to another wave in the global outsourcing scenario; Knowledge Process Outsourcing or KPO.

We at Gizmosupport offer world-class KPO services to the market. It's been more than 8 years, we are dealing with both enterprise and end user problems. With our experience we have build a solution for the same. Our KPO services and solutions have helped the companies to create lot of business opportunities, hence resulting in their profit maximization.

Some of the Knowledge Process Outsourcing services we deal into are as follows:

  • Simulation services
  • Software development services
  • Enterprise solution services
  • Data research and analytics
  • Database development services  

BPO Services

Business Processing Outsourcing is the necessity in this global era, its the foundation on which the structure of an integrated global economy eventually stands. Outsourcing business activities actually creates a room for the enterprises to focus on their core competency.

We run both inbound and outbound process. Our tech support executives use in-house tools to solve customer queries and complaints in order to achieve maximum First Call Resolution percentage (FCR). These  innovative and efficient tools like KnowMax-Simulator, DeviceMax-OTA have also been designed in-house so as to provide the best possible resolution to the customers. Gizmosupport offers Business Process Outsourcing services to some of the leading telecom giants like Airtel, Aircel, Idea, Reliance, and Vodafone to name a few.

Our scalable and best BPO services have helped these enterprises in gaining the competitive edge over others by building brand loyalty and increasing profit.

Partner Benefits:

  • Increased revenue
  • Reduced time
  • Improved quality
  • Improved operational efficiencies
  • Access to skilled workforce

Delivery Models

Inbound Outbound Chat Field Support
» Tech Support
» Customer Acquisition
» Churn Management
» Up-Sell & Cross-Sell
» Usage Enhancement
» Analytics
» Blackberry Support Services
» Smartphone Support for Enterprises

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