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Home » Business Segments » VAS Vendors
VAS Vendors
Innumerable numbers of handsets are introduced every single day in the market. Moreover content, operating software services and application means a complex set of permutations that will allow some to work while others may not. 
The improving quality of handsets and lowering age profile of handset owners and innovative content and packaging has fuelled growth in VAS.

New handsets have Coloured/Touch screens, polyphonic ring tones, GPRS etc, which provides greater opportunities for innovative VAS services.

Awareness is a general problem for advanced VAS services unless marketing is done by the VAS Vendor.

The following elements are critical for the VAS Vendors:
  • Pinpoint problems before the customer experiences them.
  • Drill down and determine the root cause of a problem in minutes, rather than hours or days.
  • Quality of Service and Quality of Experience Analysis.
  • Measurements that preserve quality for traditional services, and guarantee a good experience for new ones.
We at Gizmosupport provide innovative technology solutions to allow highly contextual, relevant and real time content on the mobile phone, which in turn renders great user experience. 

Our Specialized Team of Experts:
  • Provides testing solutions for mobile and its services on various platforms.
  • Deliver solutions in short time to get a fresh view of the end result.
  • Give better customer experience.
  • Scan your product on major handsets service applications and networks.
  • Resolve customer queries in shorter and fewer calls.
It is important that the content works across all devices successfully to ensure that the consumers get it right at the very first time and Gizmosupport provides you with the best solutions with its dedicated to team of experts.
Telco
Telco
A range of Tools and Services that help Telco’s accelerate the unlocking of revenue from Wireless Data Services. more »
VAS Vendor
VAS Vendor
Products and Services focused on solving and reducing the challenges of mobile VAS industry and enhancing the customer experience more »
Application Provider
Application Provider
Services to ensure your products work right the first time and every time delivering value and delight to your customers   more »
Handset Manufacturer
Handset Manufacturer
Helping customers do more with devices by delivering support that delights more »
 
Know Max
  • E learning modules for In house Staff
  • Instructor led training
  • Specialized Contact Centre support Tools for Data Services Support
  • E certification Process
Test Max
  • Tests functionality of products on entire range of devices
  • Tracking of content delivery from the SMS short codes and USSD.
  • Gauge customer view of accessibility and ease
Reach Max
  • Single centre for sales and technical support
  • Employ Upsell, Cross-sell
  • Increased usage of products and services hence increased revenue
 
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