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Current Openings »
HR Employee Engagement
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Job Description:
HR Employee Engagement
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Details Job Description
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Position Vacant: |
HR Employee Engagement |
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Location: |
Amritsar |
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Candidate profile: |
- Excellent Communication and Interpersonal skills
- More than 3 years experience in BPO function in Talent Engagement.
- Willingness to learn and "out of the box" thinking.
- Flexible to work in shifts
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Job Description: |
- To be the single point of contact providing EE&R representation in the aligned process through effective employee relations/counsel & query/grievance handling.
- Conduct policy refresher sessions.
- Ensure presence and visibility on the operations floor.
- Drive Reward and Recognition activities (including de-stressing) across the floor.
- Timely execution of ESAT/Dipstick &360 Surveys and carry out required action in identified areas.
- Communicate any policy/procedure,Ø updates/additions/deletions to all the concerned people in the process
- Meet with the Team Leaders/Managers and Teams at regular intervals to understand their concerns and to apprise them of any HR updates - skip level meetings and One-on-ones.
- Drive fun activities in the process
- Facilitation and timely execution of Internal Job Postings.
- Complete the exitØ formalities for resigned employees
- Adherence to laid-down process w.r.t. confirmations/ leave/ other statutory requirements.
- Follow up on Background Checks and ensure that action is taken on employees with unfavourable reports.
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Minimum Exp: |
2
Year(s) |
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Maximum Exp: |
4
Year(s) |
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Contact Info: |
Nidhi-2, Lawrence Road, Amritsar |
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| Contact Us |
| Contact Us |
About Us |
| At GizmoSupport, we have been doing this for the past 4 years. In this period, we have handled over 18 million calls, helped reduce Cost-per-Subscriber by approximately 60%, have amassed a knowledge base of several thousand handsets across various brands and have partnered India's leading GSM operator on the country's first-ever mobile commerce application. Our association in this emerging market has prepared us for similar situations, an area very different from mature markets. |
| Infrastructure |
| Over 60000 square feet of work space in the city of Bangalore, Kolkata and Amritsar. The workforce team comprises of 3000+ trained staff in highly scalable work space with latest back-up facilities. |
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