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Enhancing Customer Experience through Multichannel Support
Simplifying Technology Challenges for the Connected Consumers
Multilingual support - with regional language support capabilities
Team of 5000+ Solution Providers delighting over 2,00,000 Customers Everyday
Blackberry Technical Support Services
Gizmosupport delivers a wide spectrum of services to Telecom Operators including BlackBerry Support services. We offer Blackberry Technical Support Services to three major Telecom Operators in India, catering to more than 300,000 BlackBerry subscribers. At Gizmosupport we standardize, innovate and propose optimal solutions depending upon the requirements, of clients. We aim to exceed the financial, operational and strategic goals of our partners.

Our end to end service delivery is channelized through a centrally located contact center and onsite resources distributed across regions nationally for field support. At Gizmosupport, we ensure strong leverage on best practices and processes for the service delivery.

our support structure is based on Two Tier Support Model

Field Support operations run through 20 telecom circles, across 30 cities and towns. Support is bifurcated within BlackBerry Internet Service and BlackBerry Enterprise Solution skill sets.

Our BlackBerry Internet Service Engineers provides solutions on issues related to Email, Handheld, Blackberry Desktop manager and Applications that  cater mass volumes.

BES Installations, troubleshooting server issues, health checkups for corporate clients are handled by our BlackBerry Enterprise Server Engineers.

Delivery Models
Inbound Outbound Chat Field Support
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