Start with an Introduction sentence. “Gizmosupport a part of the Kochar Group, offers end to end BlackBerry Support to major telecom providers. We offer our services to three major telecom operators in India, catering to more than 300,000 BlackBerry subscribers. When we start the article with we lets continue with the same. At Gizmosupport westandardize, innovate and propose optimal solutions depending upon the requirements of clients. We aim to exceed the financial, operational and strategic goals of our partners.

OurEnd to End service delivery is channelized through a centrally located Contact Center and onsite resources distributed across regions nationally for Field Support. At Gizmosupport, we ensure strong leverage on best practices and processes for the service delivery.

Our Support structure is based on Two Tier Support Model

Field Support operations run through 20 telecom circles, across 30 cities and towns. Support is bifurcated within BlackBerry Internet Service and BlackBerry Enterprise Solution skill sets.

Our BlackBerry Internet Service Engineers provides solutions on issues related to Email, Handheld, Blackberry Desktop manager and Applications that  cater mass volumes.

BES Installations, troubleshooting server issues, health checkups for corporate clients are handled by our BlackBerry Enterprise Server Engineers.

Delivery Models

Inbound	Outbound	Chat	Field Support