An acquired user may not be able to use the service
and hence may churn. Every body is interested in knowing the figures of the subscribers
who are acquired and % age of those who have left. No body is investing to figuring
out the why subscribers have
- Stopped accessing services
- Are they able to access the service
- Are the services meeting their expectation?
- What are their pain areas?
Knowing this we can help a customer to do more and stop the Churn
What we can offer to our partners is
- Figuring out the predictive Churn
- A solution to the predictive Churn
- Welcome Calls to new added subscriber base
- Calling the subscriber who have left using after few days
The Focus will be to create a WIN WIN situation.
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