Our understanding of customers frustrations for over past 5 years has helped us devise solutions that fit each step of the mobile customers life cycle. Unlike PC’s all mobile devices are different and have different OS and Software's giving users a varied mobile experience. The complexity of devices is more enhanced by the fact that each device has different input methods, screen sizes, layouts and physical attributes. We help customers adopt optimize and simplify technology by giving a wholesome and happy mobile user experience.

Our Knowledge Base which contains simulators of more than 3000+ mobile devices helps in efficiently handling the customer queries and issues. Proactive Knowledge Base which has the ability to prompt with the respective solution to the customer issue. The CRM tool used to service our clients gives us access to huge database of customers which help in generating customized reports for improvement of the process and data base to predict trends and service usage patterns. This data and customized reports make us unique service partners enriching customer experience and increase revenue.

Gizmosupport:

• Has one of the largest base of Mobile Phone Simulations globally.
• Is Operational Backbone to some of the largest GSM operators in India.
• Gives over 100,000 solutions a day, to mobile users.
• Delivers Total Mobile User Experience Management Frameworks.